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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Wackerbarth

June 22, 2026

5  out of  5
rating by Susan Wackerbarth
"Helpful, fast, efficient. Briden was a star!"
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Pikake Wilson-Kealoha

May 8, 2026

5  out of  5
rating by Pikake Wilson-Kealoha
"Long term service for home, car and life insurance. Very satisfied with their service."
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Renee Bee

April 27, 2026

5  out of  5
rating by Renee Bee
"Reina goes above and beyond in her job for clients! I am very satisfied as a State Farm member! She has showed respect and Aloha to all equally. I hope Reina has a long successful career there at State Farm - Iris Kuwayes office.
Mahalo 🌺
R. Bee"
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Emily Chambers

March 25, 2026

5  out of  5
rating by Emily Chambers
"Great team. They helped me get both of my vehicles insurance set up after our move. With little effort on my part. Moving across the ocean hasn't been a breeze but getting my vehicles insured has been thanks to the team at Iris Kuwaye's Office in Hilo. Highly recommend choosing these folks for your insurance needs."
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Brittany CC

March 5, 2026

5  out of  5
rating by Brittany CC
"Called to inquire for my life insurance policy. Not only did they help me understand what I had already in place but gave me options for what may suite my life right now. Reina was very good with communication and made the process easy. Now my family is taken cared of. Thank you Reina! And thank you Iris for taking the time to explain the differences between the insurance programs. Went That extra mile!"
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Lei Like

March 5, 2026

5  out of  5
rating by Lei Like
"Great attitude and great communication with everything that I asked for"
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darryl clinton

January 30, 2026

5  out of  5
rating by darryl clinton
"Excellent customer service at this location."
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Tiffany Perreira

January 29, 2026

5  out of  5
rating by Tiffany Perreira
"Luann at State Farm is great.
She answered all my questions and got me what I needed to be done ✔️ in a timely manner.
Mahalo Tiffany"
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tyson arruda

January 16, 2026

5  out of  5
rating by tyson arruda
"Very friendly and professional atmosphere, Luann who helped me was awesome."
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Raesha Arrojo

January 12, 2026

5  out of  5
rating by Raesha Arrojo
"She did an amazing job it was fast and easy amazing work , thank you so much ."
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Charisse Vigneau

January 2, 2026

5  out of  5
rating by Charisse Vigneau
"Michelle Miyagi was amazing. Very knowledgeable, Kind and patient. She answered all my questions and was very professional.
Thank you Michelle. Will see you soon for Life insurance."
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Victor Ko

December 31, 2025

5  out of  5
rating by Victor Ko
"Highly recommend!"
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Jim Kachel

December 18, 2025

5  out of  5
rating by Jim Kachel
"The State Farm employees at this office were fantastic!
Very informative and found us great discounts and savings on our car insurance."
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Dori Sugihara

December 4, 2025

5  out of  5
rating by Dori Sugihara
"As a long time customer with Iris Kuwaye, adding on another vehicle is always easygoing. Luann helped me add on another vehicle and she was friendly and very helpful makes you feel like Ohana and that means a lot in Hawaii! I highly recommend Iris Kuwaye for all your State Farm needs."
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gregory lum ho

November 26, 2025

5  out of  5
rating by gregory lum ho
"Michelle took the time to explain every detail whether in person or on the phone. Due to conflicts we had to reschedule numerous times but we got it done and even save a little bit of money."
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Rach Lekina

November 7, 2025

4  out of  5
rating by Rach Lekina
"Great bundle deal"
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Dean Simmons

October 14, 2025

5  out of  5
rating by Dean Simmons
"Very helpful and nice everyone in the office and my agent thank a lot big mahalo."
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Jesse Oliva

September 9, 2025

5  out of  5
rating by Jesse Oliva
"All I can say is that I give my agent (Michelle) 11 out of 10 stars.🤙👍🤙"
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Jesse Saldajeno

August 21, 2025

5  out of  5
rating by Jesse Saldajeno
"Awsome office, people are always friendly. Very efficient. They know there stuff, if they don’t know they ask someone who does. And you get your answer."
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Mark Weidman

August 21, 2025

5  out of  5
rating by Mark Weidman
"As a new client, I really appreciate the care and competence that Iris Kuwaye and her staff provide. Acquiring my new auto policy was pain free and all my options were laid out simply so I could make the choices that were right for me. Highly recommend!"
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Gary Tsue

July 22, 2025

5  out of  5
rating by Gary Tsue
"Great service..
Friendly people..
Oh.. and they give good kine goodie bag."
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Thomas McManus

July 18, 2025

5  out of  5
rating by Thomas McManus
"I had the pleasure of working with Michelle to transfer a policy after my recent move. She made it so easy, walked me through the process and answered all my questions. Highly recommended!"
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Kc Christmas Songs Naauao

July 15, 2025

5  out of  5
rating by Kc Christmas Songs Naauao
"I’ve been with Iris Kuwaye for about I think about 10 Years and they meet my expectation that I need for my car and also for my house…. Michelle Miyagi is my sales representative and she does a wonderful job at her job, she explained what I should do.. She knows what she is doing,she explains everything that I need to know I’m very satisfied on my decision 😊"
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Tara Platt

July 8, 2025

5  out of  5
rating by Tara Platt
"Liko was responsive and professional from the start. He is very thorough, follows up in a reasonable amount of time, is extremely friendly and wonderful to work with. Not to mention, he was able to save us a ton of money on both our homeowners and our auto insurance. Mahalo for your incredible service."
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Johnny Nguyen

June 27, 2025

5  out of  5
rating by Johnny Nguyen
"It’s my first time buy home insurance in Hilo and Liko is a great representative gave me a fast and accurate and really quick quote very reasonable price for my home insurance, great guy and first time buying home insurance with State Farm . Thank you"