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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Debbie Anne Bush

March 3, 2023

5  out of  5 rating by Debbie Anne Bush
"Good experience with Iris's office. Have been a customer for many years. No problems. Luann is efficient, friendly, and prompt to answer questions. Best rate for my homeowners too! I would recommend!"

Kyla Maureen

February 6, 2023

5  out of  5 rating by Kyla Maureen
"Great customer service! I'm a first time car owner and Ellen was so helpful on the phone and making the process so easy. When I went to Iris Kuwaye, Bernard was great at answering my questions and was so patient with me through the process. I would definitely recommend Iris Kuwaye and their amazing service that they provide to their customers!"

Shane Wilson

January 25, 2023

5  out of  5 rating by Shane Wilson
"Cherry Kuwaye was awesome with getting me insurance..great to work with and very helpful.."

Jody Cootey

January 24, 2023

5  out of  5 rating by Jody Cootey
"I had the pleasure working with Cherry she was very helpful with all my questions and concerns which was alot after being with the same company that i was with for 20plus years. I would recommend calling her for all your insurance needs."

Scott Baker

January 17, 2023

5  out of  5 rating by Scott Baker
"Office staff was very helpful in setting up auto payment for 4 accounts. Also helped me understand the Drive Safe and Save phone app and setting that up. Mahalo"

tanya Wiley

December 27, 2022

5  out of  5 rating by tanya Wiley
"Great customer service! Michelle Miyagi was able to get me insurance for my craft fair events within a day. I called several other agencies in town and they quoted me 3-5 days and with the holidays right around the corner, may take longer! Kudos Michelle and Iris Kuwaye State Farm Insurance!!!"

Jeremy Nakaza-Koizumi

December 20, 2022

5  out of  5 rating by Jeremy Nakaza-Koizumi
"In search for Life Insurance, I was helped by Liko Akui. He was very knowledgeable about the product he was providing. He made me feel comfortable with knowing I made the right choice and gave me a few options to think about. He didn’t rush me to just get a sale, he patiently assisted me in making the right decision while explaining everything I didn’t understand thoroughly. One of the best qualities one could posses in customer service. I would highly recommend Liko Akui for any and all types of insurance!! Thank you and Much Mahalos to Liko Akui!!"

Halia Asuncion

December 14, 2022

5  out of  5 rating by Halia Asuncion
"Awesome customer service …and GREAT staff!!!"

Mary Strong

December 8, 2022

5  out of  5 rating by Mary Strong
"The office staff were very friendly, courteous and professional. Our agent Liko (Agent) was knowledgeable and explained our auto/home policy in detail. Mahalo!!"

Wehii K

November 30, 2022

5  out of  5 rating by Wehii K
"Good customer service! Gave easy and quick help I needed."

Jessie Kaleo

November 23, 2022

5  out of  5 rating by Jessie Kaleo
"Excellent customer service care, Thank you Ellen Asuncion ❤️"

Rochelle Hodson

November 3, 2022

5  out of  5 rating by Rochelle Hodson
"The service I was provided was excellent. I was given very prompt assistance with my new business insurance policy with Michelle Miyagi in customer services. Everything was handled in a very professional manner. From the receptionist answering their phones to getting a quote from Michelle and then the processing of my policy was cared for in the most efficient way. I highly recommend Iris Kuwaye’s State Farm Insurance branch office. Thank you so much to Iris and Michelle in your exemplary customer service and care for me and my business."

Amber N.

October 26, 2022

5  out of  5 rating by Amber N.
"Cherry is the best! Very informative and thorough!"

Mildred Visitacion

September 5, 2022

5  out of  5 rating by Mildred Visitacion
"This agency does a fantastic job finding me the right coverage, Michelle and Aldene got it done in timely manner. Aldene delivered it promptly. Very happy with them. Great team🙌! Thank you so much 😊🌺"

Enola Kaneta

August 30, 2022

5  out of  5 rating by Enola Kaneta
"I had an amazing experience with the team at Iris Kuwaye’s State Farm office. Thank you Aldene for recommending State Farm for my business insurance and for having Michelle call. Michelle was awesome, so efficient and convenient for me as a customer. Will be telling everyone to check you folks out! Mahalo for your superb service."

R Williams

August 23, 2022

5  out of  5 rating by R Williams
"State Farm's slogan is "Like a good neighbor, State Farm is there". Iris and her staff live up to this, Big Island-style. Special kudos to Aldene who always goes the extra mile with a true spirit of aloha."

Mary kenoi-okajima

August 16, 2022

5  out of  5 rating by Mary kenoi-okajima
"Iris Kuwaye and her staff have taken care of three generations of our Insurance needs! From my parents, myself and now my daughter. From house insurance, car and life insurance! We are so happy to have her serving in our community! Mahalo Iris!"

Linda Simthong

August 11, 2022

5  out of  5 rating by Linda Simthong
"I had a wonderful experience buying car insurance with Michelle Miyagi! After a day of leaving voicemails to many agencies in the area, and no returned calls, this State Farm location was the only one that picked up the phone! So grateful! They provide excellent service here… even give you fresh coffee while you’re waiting! I highly recommend this office for your insurance needs!"

Ernie Nourrie

May 3, 2022

5  out of  5 rating by Ernie Nourrie
"The very best."

Hans Ballendorf

April 28, 2022

5  out of  5 rating by Hans Ballendorf
"Great person to person service,they answered all my questions quick,best price in town"

Troy Fujimoto

April 19, 2022

5  out of  5 rating by Troy Fujimoto
"Excellent service, friendly easy to talk too staff."

island wide

April 11, 2022

5  out of  5 rating by island wide
"Friendly and helpful staff. They attended to all my insurance needs at a great value."

Earl Allen

April 11, 2022

5  out of  5 rating by Earl Allen
"Exceptional service. Made my move from mainland to Keaau seamless. Michelle took me through the changes step by step, was very helpful with questions I had."

Rick Turner

March 29, 2022

5  out of  5 rating by Rick Turner
"Always happy with State farm service for the past 39 years!!"

Eliz K

March 29, 2022

5  out of  5 rating by Eliz K
"Liko is the best Insurance Agent at State Farm. He helped me with my Auto Insurance to get the coverage I needed for my car. He's friendly, knowledgeable, very efficient, and easy to work with. I'm very pleased with his customer service, and State Farms prices for Insurance coverage for home and car. Give him a call and let him help you with your z insurance needs. You won't be disappointed!!"